How to factory reset a Sony PlayStation 5 using Safe mode

As Safe Mode on a PlayStation 5 will only load its most basic functions. We can use Safe Mode to troubleshoot and fix certain issues that a PS5 console might experience. So in this video we demonstrate how from within Safe Mode, you can perform a factory reset.

When you Reset your PS5 you will delete all games, game data and user profiles. So you would typically perform a factory reset if you intend to sell or give away your PlayStation 5. However it’s worth noting that while the option Reset (Reinstall System Software), will also delete all games, game data and user profiles. By reinstalling the System Software, you can sometimes fix a corrupted install of the PS5’s operating system.

Quick reference notes:

  • Power down your PlayStation 5 console
  • Now press and hold down the Power button on your PS5 for 6 seconds

Notes: Your PS5 will take some time to power down. While your console powers down, the indicator light on your PS5 will pulse. You will know that your console has powered down when its status light goes out.

  • Once your PS5 has powered down, connect your controller to your PS5 using a USB type C cable

Notes: As you will need to connect your controller to your PS5 via a USB type C cable. Please note that not all USB type C cables are equal. So while some are able to transfer data and charge, other cables will only be able to charge a device. As its very difficult to tell if a USB type C cable can charge and transfer data, we recommend that once you find a cable that works with your PS5 and your controller, you always use that cable.

  • Press the PS button to pair the controller to your console.
  • The seven option of Safe Mode will now be displayed.
  • Select Reset PS5 or Reset PS5 (Reinstall System Software)

Reference materials:

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