In this video we demonstrate how you de-register and factory reset a pair of Apple AirPods. Typically you would perform this task if you intent to sell or de-commission your AirPods. However you would also complete this process to stop the Find my app from tracking your location.
Notes: In order to de-register a pair of Apple AirPods you will need to use the Find My app. So while you can use the Find My app for iOS, iPadOS or macOS. We found the Find My app to be unreliable on macOS. So we recommend (if possible) you use the Find My app for iOS or iPadOS.
Quick reference notes:
- First open Find My
- Within the Find My app select Devices
- Select your AirPods from the list of devices
- Scroll to the bottom of the panel to locate the option Remove This Device
- Tap Remove This Device
Note: You will be prompted to remove your AirPods from your Apple ID and unpair them from Bluetooth devices. However we noticed that our AirPods were not being removed from our Apple ID after we selected Remove.
- Select Remove
Note: If your AirPods have been removed from your Apple ID, your AirPods will no longer appear in the Devices list. However if you find that this is not the case. We recommend waiting a couple of minutes then repeating the “Remove this Device” process. We also noticed that in some instances, we had to repeat the “Remove this Device” process multiple times. So if you continue to have problems, also try closing and reopening the Find My app, before attempting to remove your AirPods from your Apple ID.
- You now need to factory reset your AirPods
- Open the lid of the charging case and gently press and hold your AirPods to the charging connectors
- Now locate and press the Pair button for roughly 30 seconds or until the indicator light changes from flashing white, to flashing amber and returning to flashing white
- Close the lid to the charging case of your AirPods